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The 60-day FBA reimbursement deadline: what expires when

The most expensive reimbursement mistake in 2025 isn't a weak claim — it's not filing because the window quietly closed. Amazon tightened claim windows effective Oct 23, 2024; claims created on/after that date follow the new windows regardless of when the loss happened. For many, 18 months became ~60 days. Confirm current numbers vs Amazon's policy page before relying on a date.

Windows by case type: Missing from inbound shipment: file no sooner than 15 days after delivery, no later than 60. Damaged at FC: within 60 days from the "Damaged at Amazon FC" adjustment date. Misplaced at FC: within 60 days from "Misplaced" date. Removal arrives damaged/incomplete: within 30 days of delivery (tightest common window). Shipment lost during removal: 15-75 days from ship date. Customer-return discrepancies run their own schedule — check the current window.

Why the clock is the enemy. Under 18 months you could reconcile quarterly; under 60 days, quarterly means half your events expire before you look. Nothing turns red, nothing emails you — the window just runs out.

Catch them (monthly, not quarterly): pull Inventory Adjustment + Reimbursements for the last 45 days, match by SKU + date, file the unmatched eligible ones yourself while inside the window. If matching by hand every month is a chore you'll skip, that's the gap Costback's free calculator fills — flags claim-eligible discrepancies with event dates + which are closest to expiring, you keep everything, we never touch your login. → getcostback.com

Costback is a software tool, not affiliated with or endorsed by Amazon; does not file claims; no guarantee — Amazon decides all claims.

How much is Amazon quietly keeping?

The estimate is free and needs no account. Costback reads your own Reimbursements report — never buyer data.

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Costback is a software tool for Amazon FBA sellers. It is not affiliated with, endorsed by, or sponsored by Amazon. Costback does not file claims on your behalf and does not guarantee any reimbursement — Amazon decides all claims. Figures shown are estimates based on your own reports and published industry benchmarks, not a promise of recovery.