The 60-day FBA reimbursement deadline: what expires when
The most expensive reimbursement mistake in 2025 isn't a weak claim — it's not filing because the window quietly closed. Amazon tightened claim windows effective Oct 23, 2024; claims created on/after that date follow the new windows regardless of when the loss happened. For many, 18 months became ~60 days. Confirm current numbers vs Amazon's policy page before relying on a date.
Windows by case type: Missing from inbound shipment: file no sooner than 15 days after delivery, no later than 60. Damaged at FC: within 60 days from the "Damaged at Amazon FC" adjustment date. Misplaced at FC: within 60 days from "Misplaced" date. Removal arrives damaged/incomplete: within 30 days of delivery (tightest common window). Shipment lost during removal: 15-75 days from ship date. Customer-return discrepancies run their own schedule — check the current window.
Why the clock is the enemy. Under 18 months you could reconcile quarterly; under 60 days, quarterly means half your events expire before you look. Nothing turns red, nothing emails you — the window just runs out.
Catch them (monthly, not quarterly): pull Inventory Adjustment + Reimbursements for the last 45 days, match by SKU + date, file the unmatched eligible ones yourself while inside the window. If matching by hand every month is a chore you'll skip, that's the gap Costback's free calculator fills — flags claim-eligible discrepancies with event dates + which are closest to expiring, you keep everything, we never touch your login. → getcostback.com
Costback is a software tool, not affiliated with or endorsed by Amazon; does not file claims; no guarantee — Amazon decides all claims.
How much is Amazon quietly keeping?
The estimate is free and needs no account. Costback reads your own Reimbursements report — never buyer data.